We have assembled some of the most frequently asked questions (FAQs) about Togetherville here. If you have a technical question feel free to email us at feedback@togetherville.com .
Togetherville is a new type of online community specifically designed for kids 6 to 10. However, any kid under 13 can join. Kids play and connect with real-life friends and family in a safe, child-friendly place with parents and trusted adults close by, just like in a real neighborhood. The site mimics the experience of adult social networking sites, but it's age-appropriate and parent-monitored.
No. Children access Togetherville through http://togetherville.com , and they never enter Facebook. Children don't see any of your or your friend's Facebook profile or activity.
Absolutely not. Togetherville gives you the opportunity to share Togetherville activity with Facebook, but nothing your child does ever enters Facebook unless you choose to put it there.
Yes, the account and basic services are free as are the majority of games and activities. Togetherville charges 1 cent for COPPA-compliant credit card verification. Over time, we may add new features and games for a nominal charge, just like iPhone apps, but Togetherville will always be free for kids and their grownups.
We think you'll find a lot! Togetherville makes parenting online easy, fun and safe. At a time when kids spend more time online and engaged with technological devices, Togetherville gives parents an easy entry point into their world. You can see what they are doing, communicate with them directly and become part of their online life. With one click in Togetherville, you can share what your kids like or create with friends. Kids can engage online without parents having to stand over their shoulder - we have helped you create a supportive online neighborhood for your child where they are never alone.
Togetherville provides kids with their very own online neighborhood, filled with friends they know, where they are free and safe to be themselves. Kids use their own identity and have creative tools to personalize their page with a logo they design. They can find activities built for their expression, entertainment and education, such as a pre-written "quips" for their status updates and a host of appropriate games and videos. Togetherville is dynamic and we add new features and activities almost daily to keep kids engaged.
Togetherville is not just about entertaining kids or being a digital babysitter. We're giving kids access to some of the best content on the web while reinforcing positive online behavior, helping parents raise a generation of good digital citizens.
Togetherville is built around real relationships between kids and their friends, parents and trusted adults. We use real identities, not user names or avatars. By putting kids in this type of environment, we allow them to interact and be themselves with the people who are already in their lives. Friends and trusted adults in a child's social sphere come directly from their parent's network, so there is no fear of unknown or anonymous adults or children connecting with the child.
Togetherville also provides parents with unparalleled control of a child's account through an easy Facebook application, providing convenient access and encouraging interaction with their own child when they can't be face-to-face. In addition to real-time interaction, Togetherville provides parents weekly updates on their child(ren)'s activities.
Togetherville was developed around three key areas: self-expression (art, music, pictures, gifting, messaging), entertainment (movie clips, videos, games) and education (reading, math, learning apps). Right now, kids have fun with games like Parking Mania, Snowboard Challenge, and Lil Dress-up Time; pre-screened, age-appropriate video content; and applications like Logo Creator. In the near future, we will encourage developers to create kid-focused games and applications that will be screened before becoming available in Togetherville.
Togetherville uses Facebook Sign In to make registration and building a neighborhood easy for parents, but there is no connection between the two companies. Togetherville, Inc. is a separate website and company. There are familiar things, like "friends" and status updates that are similar to what adults have in Facebook and other social networks, but Togetherville is child-friendly social networking with a neighborhood feel. No data from Togetherville is shared with Facebook unless a parent or child administrator chooses to share it in their Facebook stream.
We can't. Togetherville is just one piece of kids' online activity. We believe that parents will let their kids play in Togetherville because we provide the opportunity for them to interact with, and chaperone, their child's online activity. Beyond that, parents must make personal decisions about a child's access to various sites and there are a number of services to help a parent manage this access.
We've built Togetherville to allow safe, real-world connections for kids. There are three ways kids can safely connect to friends in Togetherville.
Parent Network: Only those people within a parent's social network who also have the Togetherville application - and their child(ren) - can request to connect to a child.
School Network: When parents link their child’s account to their school, kids can discover their classmates and request their parents to connect.
Friending Codes: Each kid in gets a unique secret friending code to share with others they want to connect with in Togetherville.
These protective layers are in place in order to make it very difficult for any anonymous or unknown person to access a child in Togetherville.
No. We realize how sensitive your child's information is, and it's our commitment to keep your child and their info safe. Unlike adult social networks, Togetherville does not provide data information to Google or other search engines and your child is not searchable through any database or search engine.
It's a fact of parental life: Kids don't like to admit you are important in front of their friends! But in reality they want positive reinforcement and validation from the adults in their lives. In Togetherville, that interaction does not feel intrusive, and kids have the independence they crave.
You've entrusted us with your information and we take that seriously! We only use information collected from you and your child to communicate with you and enhance your child's experience. You can find more details about the information we collect and why and what we do to secure your information in our Privacy Policy . The bottom line: We don't share or sell your child's information or your information... period.
Only parents or legal guardians are allowed to create Togetherville.com accounts for children under 13. Before you can create a child account we verify your identity through a 1¢ transaction on your credit card. Additionally, you can print, fill out and fax or mail back our COPPA compliant consent and verification form. As a third option, you can verify by phone by calling 1-866-460-2325 (9am - 5pm PST, Monday - Friday). Should we discover an unauthorized account was created by someone other than a parent or guardian, the account will be immediately canceled.
We hate spam as much as you do, but we require an email to authenticate identity of the adult creating the account and as means of communication for any potential issues. When it involves your child, we want to get information to you as efficiently as possible.
If you have technical questions about the site, email us at feedback@togetherville.com .