Togetherville is a real-person network for your children, where the people they connect to are your friends, relatives and their children, who are also in Togetherville. To make this system work, we use real names and real photographs. Ultimately, we want to help parents/guardians raise the next generation of digital citizens, so we have created a transparent and accountable system for adults and kids. In Togetherville, kids are safe to be themselves rather than hiding behind avatars and screen names.
This is our privacy policy and we will comply with it, as well as applicable U.S. privacy law, including the Children's Online Privacy Protection Act (COPPA), when we gather and use information from users of our services.
We pledge transparency about the information we monitor and collect from you. We encourage you to read this privacy policy to understand what we do with the information we collect from you, but we want to first emphasize what we
DO NOT
do with your personal information.
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We DO NOT share or sell your personal information to anyone without your permission, or as described in this privacy policy (see “Business Transitions”).
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We DO NOT connect your child to another child or adult who has not been approved by an authorized adult on a child’s account.
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We DO NOT allow inappropriate content or ads to disrupt your children’s experience.
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We DO NOT send you newsletters or promotional mail or email if you tell us not to.
By using or accessing Togetherville, and agreeing to our terms of service, you hereby agree to accept the practices described in this privacy policy.
Togetherville is a licensee of the TRUSTe Children’s Online Privacy Seal Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.Togetherville.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact Togetherville at
privacy@togetherville.com.
If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact
TRUSTe.
TRUSTe will then serve as a liaison with us to resolve your concerns.
Why Togetherville Collects Personal Information
In order to create an online network for your children that reflects their real-world friends, we need to collect some personally identifiable information from parents/guardians to set up their child’s account. Among other things, we use this information to:
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Build the child’s network (“neighborhood”) based upon the social network of his/her parent.
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Make online experiences personal, such as comments, artwork and favorite content.
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Store all past sessions, so adult and child users can review them anytime.
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Deliver reward points to children for positive online performance, such as winning games or getting correct answers on quizzes.
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Contact parents/guardians about their account.
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Send updates about our service by email to parents/guardians.
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Ask for your feedback to help make our service better.
Control of Your Personal Information
You have complete control over your personal information and that of your children. A child’s participation or access to an activity is not conditional upon him/her providing more Personal Information than is reasonably necessary for that activity. At any time, you may visit the “My Account” section of Togetherville to see the personal information we have collected. You may also decide if you want to receive any promotional mail or email from us.
If your children are under age 13, COPPA states that we must have your permission before we collect and use your children’s Personal Information. To make sure you and your children are on the same page, we require that all child accounts be created by parents or legal guardians.
Our blog that is accessible from the homepage (prior to adult registration) and on parent/guardian pages is intended for adults. We do not knowingly collect personally identifiable information from children on the blog. It is a monitored blog, so all posts are reviewed prior to posting. If we receive within a comment field personally identifiable information or if we have actual knowledge a comment has been received from someone under the age of 13, we will delete this information immediately.
Note to parents/guardians of children under the age of 13:
Your children are not allowed to create an account in Togetherville - you have to do it for them. You are welcome to call us at (650) 488-8341 to review any identifiable information we have collected about your child. If you desire, you may request that we delete this information and/or specify that we not collect any further information from your child. Please note that we will need to verify the identity of anyone requesting information about a child to ensure that the person is in fact the child's parent or legal guardian, and that a request for us to delete all personal information about a child requires us to cancel the child's account.
Types of Information Collected about Children
To set up a Togetherville account for a child, a parent must enter the child’s first name, user ID, gender, date of birth, a parent/guardian's email address, as well as a picture of the child (optional). Additionally, a parent enters a password for their child’s account which is encrypted and stored in the Togetherville database, but is not known to Togetherville.
All personally identifiable information about a child is gathered from that child’s parent or legal guardian, not from the child directly. We require all adults accessing Togetherville to have an account on Facebook. Facebook’s Terms of Service require that members be above the age of 13. The login information associated with these Facebook accounts is used by adults to access and join Togetherville. To further verify their identity, we require all adult users to provide us the same email address they have provided to Facebook to create their account in Togetherville. When you register using Facebook we will transfer your social graph (connections) to your Togetherville account. In Togetherville you will know which of your Facebook connections are members of Togetherville. Only connections that allow the sharing of their Facebook profiles will be available to you on Togetherville. No information collected from Togetherville is ever shared with Facebook. However, parents can share info to Facebook such as art the child has created, quips the child posted, messages the child has sent, videos the child liked, applications the child like and honors the kid has achieved.
Upon creating a child’s account in Togetherville, the adult who created the account will receive an email asking him/her to verify that he/she is the parent/legal guarding of the specific child whose account has been created. In addition, we provide the parent or legal guardian with Parental Notice that includes all the information collected about the child and other helpful information about the site.
After the account has been created, Togetherville gathers usage data regarding your child's Togetherville activity to share it directly with the parent and other approved adults and friends through our user stream. In addition, we use the data to optimize the child’s experience, and use collective and anonymous data for developing new features. Over time, we plan to offer a digital memory exclusively for each child and parent.
Specific activity that may be collected includes but is not limited to, the games, creation tools and applications children use or share; pictures and videos they view or share; whom they communicate with and the frequency and content of one-to-one interactions, such as “quips”; content they rate, tag and select as their favorites; and the amount of time spent online. Togetherville utilizes safe communications mechanisms. Communication between children as we as between adults and children occurs with canned text that is entered by the Togetherville staff. We also allow children to submit their own “quips” for approval by Togetherville. All user-suggested quips are reviewed by our staff for appropriateness and to ensure that they do not include Personal Information before posting. If personal information is submitted we delete this information immediately and advise the child not to include personal information. Togetherville also collects information on a child's performance within specific games and academic content to evaluate their performance and provide them with suitably challenging and engaging content.
Togetherville does not collect any more personally identifiable information from children than is necessary to use its services. In addition, users should be aware that sites that are targeted to children under 13 are prohibited by law from collecting more information than they need. Togetherville collects this personal information in trust for parents and uses it to improve the quality of services it delivers to child and adult users, and not for any commercial purpose.
Parents and Legal Guardians Have Ultimate Control Over Their Child's Account
Only parents, legal guardians or a designate of a parent or legal guardian will be allowed to create Togetherville accounts for children under 13 years old. They will have full transparency into all their children’s Togetherville activity and have unrestricted access to the accounts their children have in Togetherville through the Togetherville application in Facebook.
As a parent, you may request at any time that the information collected about your children be removed from the Togetherville database. If you are a parent and wish to deactivate your child's account, please send an email message to support@togetherville.com, with your child's login name and password, requesting that the account be cancelled. When we receive your cancellation request, we will permanently delete all information associated with your child's account. Additionally, parents/guardians may disable a child’s account (which will suspend the account) or delete it completely at any time through the Togetherville application in Facebook.
We May Share Your Personal Information For Safety Reasons
We are proud of the neighborhood community feel of Togetherville and are concerned about the safety of all people in Togetherville. If disclosing your Personal Identification is required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site, or is otherwise reasonable to protect someone from possible injury, we may do so.
Communications from Site
When children in Togetherville engage in various direct activities, like sending messages, gifts or artwork, or when they comment on interactions that adults have also participated in, those adults will receive alerts when they log into Togetherville. The number of these alerts can also be seen in the Facebook interface if Togetherville has been bookmarked by the parent.
The Site frequently contacts parents/guardians and other adults who are connected to children in Togetherville via their email accounts for various reasons, including:
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Updates and changes to a child’s account
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Notifications of achievements, gifts, artwork or messages shared from children
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Friend invitations, notifications of friends who have joined Togetherville, or requests from children to add new people to their neighborhoods
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Upcoming birthdays or special Togetherville events
These communications are necessary to maintain a high level of engagement with children in Togetherville. However, adult Togetherville users will have the option to turn off email notifications from their settings page. This will disable all notifications that are not specifically related to changes in the child’s account. From time to time, the Site will also send notifications to an adult’s Facebook account regarding child interactions. All promotional emails will have an ‘unsubscribe’ option in each communications if you choose to opt-out of these emails.
Inviting Friends
Togetherville utilized adult Facebook ‘social graphs’ to make inviting friends to join their children’s Togetherville neighborhoods easy. The Site provides a very simple Facebook invitation tool that, subject to the terms of Facebook, allows Togetherville users to invite their Facebook friends to join Togetherville. The Site tracks this information to make it easier for users to re-invite friends who do not accept initial invitations and to track the success of this program.
If adults choose to use our email invitation service to tell a friend about our site, we will ask you for your email address. We will automatically send your friend a one-time email inviting him or her to visit the site and, where appropriate, join a neighborhood you are part of. Togetherville stores this information for the sole purpose of sending this one-time email, tracking the success of our referral program, and making it easy to re-invite friends who have not accepted invitations.
Children in Togetherville cannot directly invite or add new members to their neighborhoods, but they can request their parents/guardians to invite on their behalf. A child can submit a friend request using an open text box on their interface and entering a friend or family member’s name (no email address), which triggers an alert to a parent that a friend request has been sent. They can also select from friends they know who have already joined Togetherville. The Site stores this information for the convenience of the adult user and to track the success of this program.
When a child in Togetherville has created a work of art or has some other prominent achievement, they have the ability to send notice of this event to a person who is not in Togetherville via their email address. The child provides Togetherville with an email address to compete this interaction. The child may not edit the contents or title of the message, and the message will not be linked to a Togetherville corporate email address, nor will the invite include the child’s full name. Togetherville stores this information for the sole purpose of sending this one-time email, tracking the success of our referral program, and making it easy to re-engage with these friends in the future.
Use of Cookies
Cookies are files that your Internet browser puts on your computer when you visit a website. We use cookies to tell us how often you visit our site, and what pages you go to on our site. The cookies do not contain any personal information.
Sometimes we use files from other companies (called third-party cookies) to help us see where people go on our website so that we may improve our services. Third-party cookies do not contain any personally identifying information, and the third party cannot figure out who you are, or contact you.
Some of our business partners (e.g., tracking utility company) use cookies and Web beacons on our site. We have no access to or control over these tracking technologies.
Links to Other Sites
While we do not intentionally direct our users to other sites outside Togetherville, they may inadvertently go to other sites while within the Togetherville application. Togetherville does not make these sites, and we cannot be responsible for what they post on their sites. If you provide any information to these other sites, different rules regarding the collection and use of your personal information may apply. We are not responsible for the policies or practices of third parties. Contact these entities directly or review their respective privacy policies if you have any questions about their use of the information collected.
Friends’ Email Addresses
Parents/Guardians may wish to invite friends to join Togetherville, which will require you to provide your friends' email addresses to Togetherville. The email addresses and messages you provide will only be used for the purpose of automatically generating an email message and are deleted after use. If you have requested to add a friend to your Togetherville network, you will be notified when they join so you can add them to your Togetherville neighborhood.
Security
We only collect essential data from you to enable Togetherville functionality. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Although we take certain security measures to protect your privacy, please be aware that no security measures are perfect or impenetrable. Please keep in mind that we cannot and do not guarantee that content you post in Togetherville will not be viewed by unauthorized persons and that you post content in Togetherville at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in Togetherville. You understand and acknowledge that, even after removal, copies of user content may remain viewable in cached and archived pages or if other users have copied or stored your user content.
Business Transactions
In the event Togetherville, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Feedback Information
Togetherville may from time to time ask you to provide information on your Togetherville experiences, which will be used to measure and improve quality. You are at no time obliged to provide such information. Togetherville reserves the right to utilize anonymous information for marketing purposes, for instance by displaying selected comments without a user’s identity on the Togetherville.com website or in other communications.
Applicable Law
We control and operate Togetherville from the United States. Togetherville is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Please note that we do not represent or warrant that Togetherville is appropriate for use in any particular jurisdiction. Those who choose to access Togetherville do so at their own initiative and are responsible for complying with all local laws, rules and regulations.
Modifications of the Privacy Policy
Togetherville reserves the right to modify its privacy policy at any time and will notify you by posting any such changes in a revised privacy policy on the website. Such modifications will become effective on the day they are posted as noted in the policy. Togetherville encourages you to frequently review the privacy policy for any modifications. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.
If we make material changes as to how we use Personal Information collected from children under age 13, we will notify parents/guardians by email in order to obtain verifiable parental consent for the new uses of the child’s Personal Information.
Contacting Togetherville
If you have any questions, comments or concerns about Togetherville's privacy policy, email us at
privacy@togetherville.com
or contact us at:
Togetherville, Inc.
530 University Ave
Palo Alto, CA 94301
info@togetherville.com
Effective: May 13, 2010
© Copyright 2010 Togetherville, Inc. All Rights Reserved.